Overview

This article gives a plain-English summary of what data AegisGates stores and how long we keep it. For full legal details, see our Privacy Policy and Data Retention Policy.

Video Footage

We do not store video footage.

The bridge script on your computer sends individual video frames to our AI for analysis. We process each frame and discard it immediately. No video files are saved on our servers.

AI-Generated Narratives

Data typeHow long we keep it
Activity narratives90 days
Alert records90 days
After 90 days, data is automatically and permanently deleted.

Account Data

Data typeNotes
Name and emailKept while your account is active
PasswordStored as a secure one-way hash — we cannot see your actual password
Subscription statusKept while your account is active
When you close your account, personal data is deleted within 90 days.

AI Training

We may use anonymised, aggregated activity data to improve the accuracy of our AI models. This data cannot be used to identify individual users. You can request exclusion by emailing [email protected].

Your Rights

You have the right to:

  • Request a copy of your data
  • Request deletion of your data at any time
  • Opt out of AI training data use
To exercise any of these rights, email [email protected].

More Detail

See our full Privacy Policy and Data Retention Policy for complete information.