Release Notes
[2026-08-02] Search Export & Security Hardening CSV Search Export: Users can now export search results directly from the Narrative Search page. E...
Read articleGetting Started — Setting Up Your Camera
Setting Up Your AegisGates Camera Bridge This step-by-step guide will help you set up the AegisGates Bridge on your local computer to connect your
Read articleHow to Enable RTSP on a TP-Link Tapo Camera
Overview Before connecting your Tapo camera to AegisGates, you need to enable RTSP and create a Camera Account in the Tapo app. This is a separate acc...
Read articleTroubleshooting: Bridge Script Won't Connect
Overview If the bridge script starts but your camera does not appear as Live in AegisGates, this guide will help you identify and fix the problem. St...
Read articleWhat Data AegisGates Stores and For How Long
Overview This article gives a plain-English summary of what data AegisGates stores and how long we keep it. For full legal details, see our [Privacy P...
Read articleHow to Change Your Email or Password
Overview You can update your email address or password at any time from your account settings. Changing Your Password 1. Log in to AegisGates 2. Clic...
Read articleHow to Use Special Attentions
Overview Special Attentions lets you give the AI a custom instruction for each camera — in plain English. When the AI detects what you described, it i...
Read articleSystem Requirements for the Bridge Script
Overview The AegisGates bridge script runs on your local computer or server and connects your IP camera to the AegisGates AI pipeline. This article li...
Read articleUnderstanding Your Activity History and AI Narratives
Overview AegisGates uses AI to continuously monitor your camera feeds and generate plain-English descriptions of what is happening — called narratives...
Read articleSupported IP Camera Brands and RTSP URL Formats
Overview The AegisGates bridge script connects to your camera using its RTSP URL. This article lists RTSP URL formats for popular camera brands to hel...
Read articleHow to Cancel Your Subscription
Overview You can cancel your AegisGates subscription at any time. This article explains what happens when you cancel and how your data is handled. Ho...
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